CATEGORIES

Terms of use

TERMS OF SALE ONLINE

 

These conditions shall be construed and governed in accordance with Spanish legislation.

 

IDENTIFYING DATA

The owner of the website: www.aromatums.com is Aromatum, s.l. (Herreinafter Aromatum) , with registered office at c/ Perelada, 37 cp 17600- Figueres (Girona) CIF: B-17593294.

To get in touch with the owner can use the following email: info@aromatums.com

PRODUCTS

Aromatum promises to keep the products offered on the website, although it could be that these could not be supplied due to reasons beyond our control or that the same have been modifiec by the manufacturers, is why Aromatum assume no responsibility in case of power, fault, or supply the product that has been modified. In any case Aromatum always inform the client of this situations.

PRICES

The prices indicated on the website correspond to the sale price with %VAT. Any other Tax or Fee ins not included.

Due to their specific tax, territories are consideres outside the Canary Islands, Ceuta and Melilla. So purchases made by residents of these territories are exempt of VAT (charges for customs clearence and import taxes are not included in the price of goods or in the shipment, so must be paid at their destination by the receiver of the goods).

MODE OF DELIVERY AND SHIPPING COSTS

All products are shipped to costumer by Aromatum. Aromatum using transport services in each case indicate on the website.

After your purchase, you must verify that the goods supplied correspon with the invoice as purchased, checking their status, presentation and packaging are correct. To support claims will make this clear to the receipt of transportation, and communicate it in a maximum of 24 hours from receipt of the shipment.

The shipment of goods to the costumer, give rises to cost of delivery and transport to be determined for each order depends on the final destination of the package.

For Spain (Peninsula and Balearic Islands) : from 5 € to 18 € depending on the package and destination,. For the Canary Islands , Ceuta and Melilla, once prepared the order Aromatum notify the shipping costs (excluding taxes at destination, customs fees ... which are borne by the costumer).

For any member Country of the European Economic Community, the shipping will be based on the final destination of the package, being indicate in each case, before finalizinfg the purchase. The transport will take place with private messaging, and always with a  prestigious international carrier.

PAYMENT

Be paid by credit card (using a secure banking gateway) or by bank transfer to account Aromatum indicated on the site, receiving a receipt for the transaction. This proof could be asked to send Aromatum if necessary.

Once paid for an order, if paid by credit card, your order will be sent on the first working day after the payment, if payment by bank transfer, delivery will be the first working day after  confirmation of the same bank.

VALIDITY OF OFFERS

In case of offers for certain products, the validity period indicated in each of these offer.

WARRANTY

You must have the invoice, to use the warranty. The manufacturer , or failing that the representative of the brand in Spain will sstablish if the product defect covered under warranty. In this case we will proceed according to the manufacturer, either to repair of change  to a new product. Aromatum promises to aid in the process.

The shipping of goods during the warranty period are charged to the user,. Before you make your warranty contact Aromatum indicate  that the best way to manage it.

Are not included in this warranty:

Defects or damage caused by incorrect use or manipulation of material.

The wear caused by normal use of there.

Repairs or defects by unauthorized services.

Dysfunctions and its possible consequences due to a wrong use of the inherent and different product (collective or professional use).

In any case Aromatum not accept any liability if the manufacturer refuses to aply the guarantee.

CLAIMS

For any complaint that you want to make Aromatum, can send it to the following adress: info@aromatums.com